FAQ

• A VPN (Virtual Private Network) secures your internet connection and hides your location.
• It allows you to access restricted content, like region-locked streaming or shopping deals.
• Protects your data when using untrusted Wi-Fi in places like hotels, airports, or cafes.
• It’s essential for anyone who frequently travels, works abroad or with international clients.

A VPN (Virtual Private Network) establishes a secure, encrypted tunnel between your device and the VPN server. This means your internet traffic is scrambled, making it unreadable to anyone trying to intercept it.

It masks your IP address by routing your connection through the VPN server, effectively hiding your location and identity online.

This encryption ensures sensitive data, such as passwords, financial information, and personal messages, cannot be accessed by hackers, even on unsecured public Wi-Fi networks like those in cafes or airports.

By masking your activity, a VPN prevents your Internet Service Provider (ISP) and third parties from monitoring, logging, or selling your browsing habits.

• No sensitive data exposure: Pay anonymously using cryptocurrency—no credit card or email required.
• Enhanced privacy: Avoid potential data breaches or tracking tied to traditional payment methods.
• Perfect for crypto enthusiasts: Access DeFi platforms securely, bypass regional restrictions, and protect wallet connections.

Yes, because a VPN and antivirus serve different purposes.

• Antivirus protects your device by detecting and removing malware or viruses.
• VPN protects your online privacy by encrypting your internet connection and hiding your IP address.
  While antivirus safeguards against software threats, a VPN shields your data from hackers, ISPs, and surveillance when you’re online.
  Together, they provide a comprehensive security solution for your digital life.

• Free Browsing: BrighterVPN protects your Internet traffic by encrypting your browsing data, ensuring no one can see what websites you visit, your search queries, or any content you access.
• IP address (ie. your computer’s digital “zip-code”): The VPN hides your real IP address, making your online identity and location  private and untraceable.
• Sensitive information: VPN Encrypts passwords, financial transactions, and personal data from potential hackers, especially on public Wi-Fi networks.

BrighterVPN does not log user activity, meaning it doesn’t store browsing history, session details, or personal information.
However, connection logs (such as connection times and bandwidth used) may be temporarily stored for troubleshooting and service optimization purposes.
These logs are generally kept for a limited time (up to 30 days), after which they are deleted.

• Yes. The main idea behind BrighterVPN is to allow users not to share their personally sensitive data like email or credit card.
• When you install BrighterVPN – you can use any of the payment methods provided by the vendor – Google Pay or Apple Pay. 

• Yes. A VPN – even if easy to use – may have some regional or technical limitations.
• After purcahsing and installing BrighterVPN, you have 7 days to test all the features ofthe app.
• If for some reason it doesn’t work for you – we will send your money back.

• We are offering a 7-days money-back, no questions asked guarantee.
• If you are unsatisfied with any features of BrighterVPN – you will need to provide a proof-of-purchase in order to receive a refund. 
  Please, keep the receipt (for card purchases), or a transaction hash (for crypto purchases)
• If you choose to not disclose your email address – you will need to contact the help desk and provide your proof there.